- Home
- About
- Services
- Qualifications
- Business
- Diploma of Business
- Certificate II in Business
- Certificate III in Business
- Diploma of Human Resources Management
- Advanced Diploma of Project Management
- Diploma of Accounting
- Certificate III & lV in Customer Contact
- Certificate III in Business Administration
- Certificate IV in Small Business Management
- Certificate IV in Frontline Management
- Certificate IV in Marketing
- Diploma of Project Management
- Diploma of Customer Contact
- Diploma of Marketing
- Hospitality
- Training
- Trade
- Cert.III in Carpentry
- Cert. III in Engineering – Fabrication Trade
- Cert.III in Bricklaying/Blocklaying
- Cert. III in Wall & Floor Tiling
- Cert. III in Wall and Ceiling
- Cert. III in Painting & Decorating
- Cert III in Construction Waterproofing
- Cert. III in Plumbing
- Cert. IV in Building and Construction
- Cert. III in Solid Plastering
- Cert. III in Shop Fitting
- Cert III in Cabinet Making
- Automotive
- Child Care
- Beauty & Hairdressing
- Sports
- Certificate III in Aquatics
- Certificate III in Sport and Recreation
- Certificate III in Sport Career Oriented Participation
- Certificate III in Sport Coaching
- Certificate III in Sports Trainer
- Certificate IV in Fitness
- Certificate IV in Sport and Recreation
- Certificate IV in Sport Coaching
- Certificate IV in Sport Development
- Diploma of Fitness
- Diploma of Sport Coaching
- Diploma of Sport Development
- Event Management
- Horticulture
- Safety and Security
- Business
- Contact
- Mobile
Certificate II in Business
Course Overview
National Course Code: BSB20115
Training Package: Business Services Training Package
Skills List: ✓
This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
Course Duration
RPL Assesment TIME
Entry requirements for the Qualification
Course Content
Total number of units = 12
1 core units plus
11 elective units of which:
- 7 elective units must be selected from the elective units listed below
- 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
- if not listed below, 2 of the 4 elective units may be selected from either a Certificate I or a Certificate III qualification.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Core Units
BSBWHS201 Contribute to health and safety of self and others
Elective Units
BSBCUS201 Deliver a service to customers
BSBIND201 Work effectively in a business environment
BSBINM201 Process and maintain workplace information
BSBINM202 Handle mail
BSBINN201 Contribute to workplace innovation
BSBCMM201 Communicate in the workplace
BSBITU201 Produce simple word processed documents
BSBITU202 Create and use spreadsheets
BSBITU203 Communicate electronically
BSBSMB201 Identify suitability for micro business
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology
FNSACC301 Process financial transactions and extract interim reports
The above list includes units being offered at All Australian Training and that are required to complete this qualification. Other colleges may offer different elective options. If licensing in another State other than NSW is required, please check requirements with the relevant State.